Phishing Alert - Issued 6-11-2015
Fraudulent Telephone Calls
UNION Savings BANK has recently become aware that some Debit Card holders are receiving fraudulent telephone calls from someone claiming that their card has been deactivated or similar bogus claims. During the telephone call, the fraudster asks the cardholder for personal information, such as their card number and PIN.
Do not give out personal information
NEVER give out any personal information to someone calling you. UNION Savings BANK will NEVER call you asking for your card number, personal PIN or account number(s).
If you receive or have received a telephone call asking for your personal account information, please contact UNION Savings BANK immediately at 815-235-0800.
Debit Card Fraud Alert - Issued 5-15-2015
UNION Savings BANK goes to great lengths to proactively identify suspicious debit card activity to help protect our customers from fraud. As a part of our monitoring efforts, we have uncovered some unusual activity originating from the upper Midwest states over the past few days. The suspected fraud is limited in scope and likely does not affect a large majority of our customers. We have taken the following actions to protect both our customers and UNION Savings BANK from additional risk.
- We will temporarily limit the total dollar amount of point of sale transactions. Please contact us at 815-235-0800 for specific dollar amounts as this information is confidential.
- We encourage you to call us in advance of a sizable purchase to ensure your debit card is available for the transaction.
- Please contact us in advance when you are traveling so that your debit card can be updated to allow for transactions outside of the state in which you reside.
We apologize for any inconvenience this may cause and encourage you to contact us for additional information. Also, please watch for an important communication coming soon by mail with more details about this situation. If you suspect fraud on your account at anytime, please contact a local branch during business hours or the number disclosed on the back of your debit card during non-banking hours for assistance.
Download Our Fraud Prevention Tip Sheets